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Utensils Direct Testimonials


This is what some of our regular Customers had to say about our service.
If you have used our services before and would like to leave a Testimonial then please click
here

  St Mary's Camberley - David Reed from Surrey said on 14/09/2016

I am writing to thank you, Utensils (Southern) and all your associated specialists for providing us with such an amazing upgraded kitchen.

Our previous kitchen was no longer fit for purpose. The dishwasher, oven and refrigerator were all presenting operational problems and could not be relied upon. The walls were tiled and were an ideal place to harbour germs and grime. The floor was difficult to keep clean. The overall design of the kitchen space presented challenges and limitations. Under your care, all these issues have been addressed and we now have kitchen that is fit for purpose and whose equipment is efficient, effective and will enable us to expand our range of services to our Community.

Several things leave us delighted that we chose Utensils (Southern) to undertake our work.

First, your project management. We entrusted you with the design and implementation of all the work. You did not let us down. We were impressed that you kept to budget, accommodated several plan changes, enabled the project to keep to the time schedule, and masterminded the time, efforts and scheduling of a wide range of different specialists including the builders, plasterer, floor layers, electrician and gas fitters. We were delighted how each maintained the high standard of craftsmanship that you expected of them.

Second, your communication skills. At all times you consulted closely with us to ensure our vision and plans were followed. l realise this demanded several plan changes and am thankful for your patience, design expertise and practical advice during this process. I was also particularly reassured how during the period when the actual work was being carried out, you kept us in the loop continually, advising us of progress being made, of new findings that occurred once the building work had started, of delivery arrangements, and of troubleshooting. This did much to reassure us and help us to picture the end result particularly when all around looked in apparent disarray!

Third, the quality of workmanship and equipment. We are thrilled with the high standards that have been maintained, and now we have started to use it, how much improvement we have noticed. Our Nursery leaders are thrilled with the dishwasher its standard of cleanliness and speed of cycle. Yesterday one of our teams put the crockery, cutlery, and large equipment in the cupboards and racks, and are so pleased with the significant extra storage space that we now have.

Given all that l have written, we have no hesitation in recommending Utensils (Southern) and would be delighted, if appropriate, to allow any prospective clients to view our kitchen or contact us for a telephone or written account of this initiative. l have enclosed some photographs feel free to use them as you wish.

Once again, Peter, from all of us at St Mary’s thank you so much for an excellent job done.

  Pangdean and Hunger Pang from East Sussex said on 05/03/2016

We have always found Utensils Direct very friendly, knowledgeable, and helpful, and look forward to purchasing from you again.

  De Rougemont Manor De Rougemont Manor from Essex said on 02/02/2016

I have been using Utensils Direct for a few years now, I find their prices excellent and service, especially delivery very prompt and always in the time frame quoted. Damian and Julia are really good at price matching, I tend to use them for everyday items as well as one-offs. – Jason Hilton – Director – De Rougemont Manor (Essex’s best large hotel)

  COCO & BO LTD from South Gloucestershire said on 04/11/2015

Hi there Damian - I hope this email finds you well. More than happy to provide a testimonial as the services I have received from you have always been of the highest standards - We have been buying from Utensils Direct for over 5 years, the service has always been of the highest standard, helpful & courteous. The goods have always been as described and delivery is always prompt. Having high standards is one thing but consistently delivering high standards is an exception not the norm. A big thank you to the exceptional Utensils Direct Team we really appreciate your efforts - Tamson Scott, Managing Director, Coco&Bo Ltd

  Mr A G Sealey from Cheshire said on 04/09/2015

The service was first class and the products have proved very satisfactory in service,we shall recommend this to our friends.

 
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