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Delivery Charges
All orders of value £100 net or more, will be delivered free of charge to mainland Britain.
Orders less than this value will attract a £6.95 charge.
Next Day Delivery is available upon request and is subject to stock availability.
For locations with postcodes begining with:
AB30 - AB39, AB41 - AB45, AB51 - AB56
BT1-94
FK19 - FK21
GY1 - GY9
HS1 - HS9
IM1 - IM9, IM99, IV1 - IV28, IV30-32,36,40 IV41-49,IV51-56, IV63
JE1 - JE4
KA27-28, KW2-3,KW5-9,KW10-17
PA20- PA38, PA41 - PA49, PA60 - PA78, PH1,PH5-PH26, PH30-44,PH49-50, PO30 - PO41
SR1 - SR9, SR43, SR88
TR21 - TR25
ZE1 - ZE3
please call us before placing your order. No orders will be shipped to these destinations without prior contact with us.
Discounts
At UtensilsDirect, all our prices are already discounted. However, if your net order value is
over £1,000 (excluding capital equipment), please call our Hotline where we may be able to offer you a further discount.
If you find an item of heavy equipment cheaper elsewhere on the internet, please give
us a call and we will be pleased to offer a price match where appropriate.
Damage and Shortages
In the unlikely event that any of your order is damaged, or is missing, please call us on 0845 873 66 00 within 24 hours.
Returns
If you decide your item(s) is/are not required, please call us within 5 days on 0845 873 66 00 where you can arrange to
send the items back for a full refund.
Queries about discounts or delivery: sales@utensilsdirect.co.uk
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